Privacy Policy

This Privacy Policy explains how Jago Entertainment collects, uses, and protects your personal information when you use our OTT platform, website, and mobile services. By accessing our services, you agree to the terms described in this policy.

1. Information We Collect

a. Personal Information: When you create an account or use our platform, we may collect:

  • Name
  • Email address
  • Phone number
  • Payment and subscription information

b. Usage Information: We automatically collect certain data, including:

  • Watch history
  • Search activity
  • Device type
  • IP address and location (approximate)

2. How We Use Your Information

  • To create and manage your user account
  • To provide streaming and video-on-demand services
  • To personalize content and recommendations
  • To process your subscription payments
  • To send important notifications and updates
  • To protect the platform from fraud or unauthorized use

3. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze behavior, and remember your preferences. You may disable cookies in your browser settings, but some features may not function properly.

4. Sharing of Information

We do not sell your personal information. We may share your data only with:

  • Secure payment gateway providers
  • Analytics and technical service partners
  • Government authorities (when legally required)

5. Data Protection

We use encryption, secure servers, and strict access control to protect your data. However, no method of online transmission is fully secure, and users should keep their login credentials safe.

6. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from minors without parental consent.

7. Links to External Websites

Our platform may include links to third-party websites. We are not responsible for their content or privacy practices.

8. Your Rights

You have the right to:

  • Request a copy of your personal data
  • Update or correct your information
  • Request account or data deletion
  • Withdraw consent for communication

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised update date.

10. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Jago Entertainment
Phone: +88024181857
Email: info@jago.fm
Address: PRAN-RFL Center, 105 Pragati Sarani, Middle Badda,
Dhaka-1212, Bangladesh